We have support system integrated in implementation partners’ login from where s/he can raise the issues which are directed towards concerned parties in MKCL. These issues are resolved within 3 days span.
Also there are various call centers of MKCL which receive calls for support. These support executives resolve the issue as and when they are reported and convey the status to partners through calling.
4. Academic Support
The content of all the courses is provided in hard disk as well as it is available for download at specific links
In addition to this there is DEEP Blog on which solution to all common issues, links for downloads, updates, etc. are available for the implementation partners
We arrange DC and VC sessions in case of important communications
Expert sessions for the implementation partners
5. Administration:
We have network partners for various technical, administrative, academic and marketing support
